Support Center
Contact Us
Support Hours:
Monday
- Friday: 7 AM - 8 PM CST
Saturday: 8 AM - 12 PM CST
Email:
support@pavaso.com
Phone: (866)
288-7051
Remote Online Notarization* (RON)
- Frequently Asked Questions
- ID Validation Tips
- Observer Role
- RON iPad Notary Guide
- RON iPad Signer Guide
- RON Notary Guide
- RON Signer Guide
- Screen Sharing for Mac Users
- Security Question Statuses
- System Requirements
- System Test Troubleshooting
- Witness Tag (Remote)
State Documentation
In-Person eNotarization* (IPEN)
RamQuest Integration
White Text Tagging (WTT)
TrailFix
eNotary Information for Title Employees
eNotary Information for Mobile Notaries/eNotaries
Multi-Device Closing (MDC)
Custom Text Tags (CTT)
Common Scenarios
- Activating Your Account
- Assign a Closing Agent
- Consumer Did Not Receive Invitation Email
- Consumer Email is Incorrect
- Deleting/Removing a Consumer
- Mark a Document for Wet Signature
- Order is Not in Pending Closing Status
- Resend an Invitation Email
- Resetting a Password
- System and Hardware Requirements
- Upload a Document
System Features
- Copying Tags
- Creating a Cash Order
- Creating an Order
- Document Audience
- Document Review and Account Creation Status
- Document Templates
- Edit User Details
- InstaTag Toolbar
- Order Details
- Order Statuses
- Printing Without a QR Code Sheet
- Printing and Importing Wet Sign Documents
- Push to Pending Closing
- Rearranging the Document List
- Rearranging Document Pages
- Releasing an Order
- Tagging Documents
- Title Holder Role
- Witness Types
Company Administrator Options
-
- Accepting a Company Partnership
- Adding a Branch
- Adding a Company Partnership
- Adding a Notary via Notary Maintenance
- Adding a User
- Approving an eNotary Billing Request
- External Company Configuration Settings
- Primary Admin vs Company Admin
- Removing an eNotary From Your Company
- Resend an Account Activation Email
- Setting an eNotary Billing for Auto-Renew
Essential Notary | Pavaso's Remote Ink Notarization (RIN) Solution
System Navigation
*Due to state law or regulation or both, electronic notarization and remote online notarization are not available in all areas.
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